Direct Marketing Update | Nobody knows direct marketing better!

Archive for July 2009

Here is how you can evaluate a winner from a loser…and one of several formulas I use in creating winning direct mail.

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I recommend starting or boosting a loyalty club in a recession.

Loyalty programs are getting a lot of attention in this economic climate—and that’s because customer loyalty is more important than ever for the success of your business. (Read last week’s article here: Build real value into your loyalty program.)

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Picture this: Your prospect is happily surfing your website when suddenly, he or she comes across the dreaded error message, “404 not found.”

Finding a bad link can cause frustration and anger…and ultimately cause site abandonment. Though there are tools available to help you fix bad links, it’s impossible to guarantee that errors will never happen. On average, 7% of your site visitors will get an ugly error message as the result of a bad link.

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The headline for our last copy tip raised a lot of eyebrows…and taught us an important lesson about the power of punctuation. (If you missed it, go to Punctuation Rule #1 to catch up.)

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Prospects seemed to like Rafting America, an informational site with links to rafting trip organizers, outfitters, equipment retailers and more. Seventy percent of visitors clicked through from the home page to a content page…but they weren’t likely to register for brochures.

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